About ServerPatrol
About us
ServerPatrol was formed in Sydney by a group of sysadmins who understood a hard truth: as businesses grow, infrastructure support often falls behind. One admin on-call can’t cover every hour, every incident, every escalation. Gaps appear - nights, weekends, mission-critical outages. And those gaps cost.
The solution was to join forces. Pool resources. Build an outfit capable of delivering continuous coverage and rapid incident response - not just for anyone, but for the businesses where downtime is not an option.
That’s how ServerPatrol took shape: not a helpdesk, not a consultancy, but a contract unit designed for organizations that need more than promises. Systems monitored around the clock. Threats contained before they spread. Incidents resolved before they escalate.
That’s the mission. That’s why ServerPatrol exists.
Mission Parameters
ServerPatrol was founded on a simple principle: infrastructure is not about technology - it's about trust. When your systems go down, your business bleeds money. When your data disappears, your reputation dies. When security fails, lawyers start circling.
We don't do marketing presentations or vendor lunches. We don't promise miracles or sell dreams. We deliver results. Your systems stay online. Your data stays safe. Your sleep stays undisturbed.
Our contracts are different. We don't lock you in-we earn your trust every month. You pay for what you need, when you need it. No enterprise sales teams, no account managers pushing upgrades, no corporate restructures that leave you wondering who's actually responsible for your infrastructure.
Operational Profile
How We Operate
- No account managers or sales teams
- Direct access to technical specialists
- Contracts that protect both parties
- Transparent pricing, no hidden costs
- Documentation that actually helps
What We Don't Do
- Enterprise vendor partnerships
- Marketing presentations or demos
- Lock-in contracts or exit fees
- Upselling or cross-selling campaigns
- Blame external factors for failures
Current Status
Years later, we're still going strong. We've added expertise but never compromised on principles.
Ready to Work with Professionals?
No sales pitch. No enterprise demo. Just a straightforward conversation about your infrastructure needs and how we can help.